Currently, we are looking for a professional who would join our partner as a Partner Support Specialist and become part of the Partner Delivery Support Team.Job offer information

Responsibilities:

- Being responsible for different operational activities and projects covering the End-To-End Partner Support Domain;
- Fully understanding the strategic business aspect of the Partner Delivery Support (PDS);
- Being the main contact for task and project-related matters for our partners;
- Performing various administrative and operational tasks as per requirements;
- Respond to Partner queries in a timely and accurate way, via email or chat;
- Prioritization of the workload to ensure the most critical issues are resolved first;
- Handles on time complex situations;
- Manages multiple tasks or cases simultaneously with minimal supervision;
- Works together with other team members and meets required team KPIs;
- Participates in projects for process or quality improvements;
- Be compliant with all internal policies, rules, and procedures and ensure performance as per all work instructions and/or orders (written and oral);
- Strictly follows the procedures, policies, and Standards of Business Conduct of the company.

 

 Requirements:

- Bachelor’s Degree in Business administration or equivalent experience;
- 1 to 2 years of experience or a similar position;
- Previous experience with partners is an advantage;
- Basic project management skills;
- Fluent in English- verbal and written;
- Additional language is an advantage (German, French, Turkish);
- Excellent knowledge of MS Office (Outlook, Word, Excel);
- Analytical skills and a consultative approach to operational and change management;
- Commercial awareness and general business acumen;
- Strong problem-solving and analytical skills;
- Proactive team player with the ability to work to deadlines and under pressure when needed;
- Result-oriented and innovative person.
- Ability to work effectively in a diverse, foreign, and multicultural environment.

If you feel that this role would fit your interests and plans for professional development, please, send us your CV.

We offer YOU the opportunity to become part of a team within a company working for one of the leading corporations worldwide.

Only short-listed candidates will be contacted.

Information about the companySoitron Bulgaria is part of Soitron Group – a Slovak company, established in 1991, with HQs in Bratislava and offices in the UK, Turkey, Romania, the Czech Republic, Bulgaria, and Poland. The company provides services in the areas of IT system integration, IT networking & infrastructure, and IT outsourcing. On a global scale, Soitron has clients such as Cisco, Lenovo, Microsoft, Avaya, IBM, HP, DXC, etc.