- A stable local partner who will participate in the transition and transformation of a team that serves a global sector and ensure its implementation in the new Service Model.
- Initial recruitment as well as the overall flow of human resources.
- Keep the coverage of the previous team but develop a better working requesting method for optimization of resources and greater visibility.
- Transition of the service from one outsourcing company to another.
- Transformation of the transferred service in order to improve it.
Shorter response time to a request (from 4 h to 2h).
Timely delivery, fitting into tight timeframes.
Better understanding of the needs and requirements for the particular request.