We are seeking a passionate and dedicated individual to join our IT Service Desk team. This position is on a part-time contract (approximately 20 hours per week) and is also suitable for university students.Job offer information

• Troubleshoot IT problems using Standard Operating Procedures and previous training
• Provide exceptional user support for Windows, Android, Office, Hardware, and Network issues (in-person and remotely)
• Manage desktop/laptop support, asset preparation, and onboarding for new users
• Handle ticket management, service requests, and infrastructure changes
• Deploy new equipment, including racking, patching, cabling, labeling, and configuration
• Collaborate with other teams to resolve complex issues and escalate requests as needed
• Maintain accurate inventory records and track asset status (ServiceNow)

Personality assumptions and skills- 1-2 years of experience in IT, preferably in Helpdesk support.
- Bachelor of Science in IT or any relevant IT certificate is a plus.
- Proficient in using PC for IT support tasksInformation about the companyWe are currently one of the largest IT service providers in Central and Eastern Europe with offices in Slovakia, Czech Republic, Bulgaria, Romania, Turkey and Poland. We employ over 800 qualified and experienced specialists from our state of the art delivery centers and technical training facilities. We are strategic partners with leading technology companies including: Cisco, Microsoft, Oracle, Avaya, IBM and HP to name a few. Soitron is also one of the very few Cisco Master Unified Communications accredited companies in Europe. More about us at www.soitron.com.